Case study: an app for booking transfers and drivers
Three apps and a dispatch console with a real-time map, dynamic pricing and driver payouts.
- Rides per day
- 3,500+
- Average rating
- 4.9
- Client
- Resort transfer service
- Timeline
- 14 weeks to app store publication
- Team
- Designer, 2 mobile developers, backend developer, QA
Challenge
What the client came with
Transfer orders came in by phone and messengers, dispatchers searched for available drivers manually, and requests got lost during peak season. The business needed a system that could handle peak days and calculate prices transparently.
Solution
What we did
- 01
Client app
Book a transfer in a minute, fixed price, live car tracking on the map, payment and receipt.
- 02
Driver app
Order feed, navigation, shifts, balance and payouts.
- 03
Dispatch console
Real-time map, manual and automatic assignment, late-arrival monitoring.
- 04
Dynamic pricing
The price accounts for distance, time of day, demand and vehicle class.
Features
- 3 apps: client, driver, dispatcher
- Real-time map
- Dynamic fares
- Driver payouts
- Ratings and reviews
Results
- 3,500+ rides per day
- Average rating of 4.9
- Dispatchers handle orders without phone calls
Contact
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