01 · Telegram, MAX, VK, WhatsApp — from simple to multi-level
Custom chatbot development for Telegram, MAX, VK and WhatsApp
Chatbot development for Telegram, MAX, VK and WhatsApp, built around your business task: the bot collects leads, books clients, sells and takes payments, sends broadcasts and passes everything to your CRM. The interface is clear buttons, not slash commands, so even first-time users know what to do.
- Cost, for reference
- from 60,000 ₽
- Timeline
- from 1 day
Use cases
Bots for Telegram, MAX, VK and WhatsApp with roles, scenarios, payments, CRM integration and an admin panel. Not “slash commands”, but clear buttons and a natural conversation.
- 01
Lead capture bot
Step-by-step form, contact validation, instant manager notification and a lead card in your CRM.
- 02
Appointment booking bot
Choice of service, specialist and time, reminders a day and an hour before, rescheduling and cancellation without phone calls.
- 03
Messenger store bot
Catalog, cart, payment via YooKassa (plus Stars in Telegram), order statuses and repeat purchases in two taps.
- 04
Broadcast and nurturing bot
Segments by interests and actions, triggered sequences, scheduled broadcasts, open and click statistics.
- 05
Customer support bot
Answers to common questions, handoff to an operator, request history, quality rating after each conversation.
- 06
AI-powered bot
An LLM-based assistant that answers from your knowledge base and passes hot leads to your team.
What's included
End to end — from idea to a working product.
We deploy the product on the client's servers or in their cloud and hand it over up and running — with access credentials, documentation and team training.
- Scenario map and role model
- Button-based interface without slash commands
- Payments: YooKassa, Stripe, Telegram Stars
- Broadcasts, segments, triggers
- Admin panel and statistics
- Integrations: CRM, 1C, Google Sheets, any API
- Monitoring, logs, alerts
Our approach
We design scenarios as a product: a state map, roles (customer, manager, admin), notifications and analytics for every step. The bot runs on webhooks, scales horizontally and survives restarts without losing state.
Outcome
A bot that sells, advises and serves customers 24/7 — while you see every request and every action in your CRM.
Stages
How we work
- 011–2 days
Scenario map
We define roles (client, manager, admin), dialog steps, button labels and CRM handoff points.
- 02from 1 day
Development and integrations
Webhook architecture, state stored in a database, one scenario for several messengers, payments, CRM, 1C, Google Sheets.
- 031–3 days
Testing on real scenarios
We run through every branch, input errors, repeated taps and payments in test mode.
- 041 day
Launch and handover
We deploy to your server, set up monitoring and hand over access, code and documentation.
Cost
Pricing and timelines
Prices are for reference and depend on the scope of work. We quote the exact cost after reviewing the specification.
| Format | Cost | Timeline | What's included |
|---|---|---|---|
| Lead capture or business card bot | from 60,000 ₽ | from 1 day | Button menu, form, manager notifications, lead export |
| Catalog or booking bot | from 120,000 ₽ | 1–2 weeks | Catalog or schedule, reminders, admin panel |
| Bot with payments and CRM | from 250,000 ₽ | 3–5 weeks | Payments, orders, CRM integration, broadcasts, analytics |
| Multi-level bot with roles | from 400,000 ₽ | 6–8 weeks | Roles and permissions, CRM and 1C, analytics, Mini App |
Lead capture or business card bot
from 60,000 ₽from 1 day
Button menu, form, manager notifications, lead export
Catalog or booking bot
from 120,000 ₽1–2 weeks
Catalog or schedule, reminders, admin panel
Bot with payments and CRM
from 250,000 ₽3–5 weeks
Payments, orders, CRM integration, broadcasts, analytics
Multi-level bot with roles
from 400,000 ₽6–8 weeks
Roles and permissions, CRM and 1C, analytics, Mini App
Business chatbots in Telegram, MAX and VK: what they do better than a website
Messengers stay open on a customer's phone all day, while a website is visited only when they search. A bot brings people back into the conversation with a notification, remembers their orders and lets them repeat a purchase in one tap. That is why a business chatbot usually pays off through repeat sales and response speed: a lead reaches your manager in a second, not an hour later from an inbox.
We build bots that handle load and never lose state: the scenario is stored in a database, the bot runs on webhooks and scales horizontally. One scenario and one CRM serve several channels at once: Telegram, MAX, VK and WhatsApp (via the official Business API), so customers write wherever suits them. When buttons are not enough, we add a Telegram Mini App with a full interface inside the messenger.
Custom chatbot development: what drives the price
The cost depends on the number of roles and scenarios, the number of messengers, payments, integrations with CRM and accounting systems, and the admin panel. A simple lead capture bot takes a day; a multi-level bot with roles, payments and CRM takes several weeks. For a detailed breakdown with sample estimates, read how much a Telegram bot costs; reference prices for all products are on the development pricing page.
We give an exact quote once the task is scoped. The fastest way is to fill in the project brief: after you submit it, you will immediately see a preliminary price and timeline.
Blog
Worth reading
Pricing · 8 min
How much does a Telegram bot cost in 2026?
Telegram bot development prices in 2026 by type: lead bot, shop bot, systems with payments, roles and CRM. A price table, timelines, hidden costs and 7 factors that drive the estimate.
Technology · 7 min
How to create a bot in MAX messenger: a step-by-step guide for business
Who can create a bot in the MAX messenger, how to get a token on the "MAX for Partners" platform, pass moderation and connect a webhook. How a MAX bot differs from a Telegram bot and what it costs.
Technology · 6 min
VKontakte chatbot: features, setup and prices
What a chatbot for a VKontakte community can do: leads, bookings, broadcasts, answers to questions. How a VK bot connects to a community, how it differs from Telegram and MAX bots, and what it costs.
FAQ
Frequently asked questions
How much does chatbot development cost?
For reference: a simple lead capture bot starts at 60,000 ₽, a catalog or booking bot at 120,000 ₽, a bot with payments and CRM at 250,000 ₽, and a multi-level bot with roles at 400,000 ₽. We quote the exact price after scoping the requirements.
How quickly can a bot be launched?
A lead capture or business card bot can go live in as little as 1 day. A catalog or booking bot takes 1–2 weeks, a bot with payments and CRM 3–5 weeks, and a multi-level system 6–8 weeks.
Can the bot accept payments?
Yes. We connect YooKassa, CloudPayments and Stripe, plus Telegram Stars for digital goods in Telegram, with receipts and order statuses.
In which messengers and social networks will the bot work?
Telegram, MAX, VK and WhatsApp (via the official Business API). One scenario and one admin panel serve several channels at once, and leads from every messenger land in a single CRM.
Will the bot work with our CRM?
Yes. We integrate with Bitrix24, amoCRM, 1C, Google Sheets or any system with an API, as well as with a built-in CRM we can deploy together with the bot.
Who owns the bot and the code?
You do. The bot is created on your messenger accounts, the code and server are registered to you, and we hand over all access and documentation.
Contact
Always happy to discuss a new project.
Fill in the form — or a detailed brief if your requirements are already clear. We'll reply with an estimate and a plan.
- 01Tell us about your task, goals and timeline
- 02Get a clear estimate and plan
- 03Call with the head of the lab
hello@b2b-lab.ru